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General Questions

How are Round Lab products different from other skincare brands?

Round Lab takes inspiration from nature and incorporates gentle, effective ingredients into their skincare formulations. They prioritize natural extracts, plant-based ingredients, and skin-loving compounds to provide products that are both nourishing

How do I know if my purchase is authentic

Good question! Click here.

Is Round Lab Cruelty Free?

At Round Lab, we are committed to creating cruelty-free products and promoting ethical practices. While we strive to maintain our cruelty-free standards, but we also acknowledge that certain countries, such as China, have specific regulations that re

Does Round lab offer any promotional discount codes?

Round Lab offers all first-time buyers 10% off their first order when you sign up for our mailing list!

Are Round Lab products vegan?

Yes, Round Lab products are vegan. Round Lab is committed prioritizing plant-based and naturally derived ingredients in their formulations, making their products suitable for those following a vegan lifestyle.

When can I get products out of stock?

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for email newsletter, where you’ll be the first to get in stock notifications

Do you offer samples or trial sizes?

Absolutely! With every order, we provide complimentary samples to enhance your shopping experience. Additionally, our bundles and sets often include travel-sized items, allowing you to conveniently explore our products on the go.

Where can I find ingredient lists and instructions to use each products?

Beneath every product description, you'll find various tabs providing detailed information on ingredients, application instructions, and additional relevant details.

Are your products formulated without parabens, sulfates, or other harmful chemicals?

No, Round Lab products are formulated without parabens, sulfates, and other harmful chemicals. They prioritize creating clean and safe skincare options by carefully selecting ingredients that are gentle and beneficial for the skin.

Can your products be used during pregnancy or while breastfeeding?

Round Lab products are deemed suitable for use during pregnancy; however, we strongly advise conducting thorough personal research and consulting with your healthcare provider. Please note that this recommendation does not extend to Round Lab chemica

How can I contact your customer service team?

Please shoot us an email at [email protected]

Are your packaging materials recyclable or eco-friendly?

Certainly! We kindly ask for your support in advancing our environmentally conscious initiatives by responsibly recycling all packaging materials and empty bottles. To uphold our commitment to nature, we strictly employ eco-friendly packaging materia

Can your products help with specific skin concerns, such as acne or aging?

Indeed! We offer a diverse range of ingredient lines that target specific skin concerns. To determine the most suitable products for your unique needs, we recommend taking our skincare quiz. This interactive assessment will provide personalized recom

Are your products dermatologist-tested or approved?

Yes, Round Lab products undergo dermatologist testing to ensure their safety and effectiveness. This testing process helps ensure that Round Lab products meet high standards of quality, efficacy, and skin compatibility.

How to I become a Brand Ambassador?

Please reach out to us via DM on Instagram @roundlab_us