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Round Lab

<p>Within your account settings, you have the flexibility to modify various aspects. This includes updating your shipping address, adjusting the frequency of your orders, adding products to an upcoming order, or updating your payment information.</p>

Within your account settings, you have the flexibility to modify various aspects. This includes updating your shipping address, adjusting the frequency of your orders, adding products to an upcoming order, or updating your payment information.

How do I manage my subscription?

Subscriptions

How do I qualify for free shipping?

Where does Round Lab ship from?

My order is missing an item

Can I return or exchange a product if I'm not satisfied?

Where do you ship to? Do you offer international shipping?

Orders & Returns

What is our Round Lab Rewards program?

My rewards are not updating/ not accurate

Rewards Program

What is a subscription order?

Is there a difference when ordering products as a subscription?

How can I find which Round Lab product is best for me?

Are your products suitable for sensitive skin/ all skin types?

How are Round Lab products different from other skincare brands?

How do I know if my purchase is authentic

Is Round Lab Cruelty Free?

Does Round lab offer any promotional discount codes?

Are Round Lab products vegan?

When can I get products out of stock?

Do you offer samples or trial sizes?

Where can I find ingredient lists and instructions to use each products?

Are your products formulated without parabens, sulfates, or other harmful chemicals?

Can your products be used during pregnancy or while breastfeeding?

How can I contact your customer service team?

Are your packaging materials recyclable or eco-friendly?

Can your products help with specific skin concerns, such as acne or aging?

Are your products dermatologist-tested or approved?

How to I become a Brand Ambassador?

General Questions

How do I manage my subscription?Updated 2 years ago